At SparklyTreats, we are committed to providing high-quality, exquisite jewelry that meets your expectations. Please read our Refund & Return Policy carefully before making a purchase. By placing an order, you agree to the terms outlined below.

1. Eligibility for Returns

To ensure fairness and maintain the quality of our products:

  • Items are eligible for return or exchange only within 7 days from the date of delivery.
  • The item must be unused, unworn, and in its original packaging with all tags intact.
  • Jewelry purchased in customized sizes or with personal engravings cannot be returned or refunded unless defective.

2. Size Policy

  • Please carefully review the size information provided in the “Additional Information” section of each product before purchase.
  • Returns or refunds will not be accepted if an item does not fit due to size selection.
  • Ensure you select the correct size before placing your order.

3. Defective or Damaged Items

  • If your item arrives damaged, defective, or not as described, please contact us within 7 days of delivery at:
  • Include photos of the damage and your order number.
  • SparklyTreats will arrange for a replacement or full refund upon verification.

4. Refund Process

  • Refunds, if eligible, will be processed to the original payment method within 5–7 business days after we receive and inspect the returned item.
  • Shipping and handling fees are non-refundable unless the return is due to a defect or mistake on our part.

5. Return Instructions

  1. Contact our customer care team at care@sparklytreats.com or +1-903-520-8593 to initiate a return.
  2. Include your order number, reason for return, and photos if applicable.
  3. Ship the item securely in its original packaging. Customers are responsible for return shipping costs, unless the item is defective.
  4. Keep the tracking number for your records.

6. Exceptions & Notes

  • Items cannot be returned or refunded due to change of mind, size selection errors, or color preferences.
  • SparklyTreats reserves the right to refuse any return that does not meet the above criteria.
  • Any refund issued will be for the product price only, excluding shipping costs.

7. Contact Us

If you have any questions about our Refund & Return Policy, please reach out:

Office: 5731 Lovers Lane, Shreveport, Louisiana, 71105
Email: care@sparklytreats.com
Phone: +1-903-520-8593

We are committed to providing you with the best service and high-quality jewelry. Thank you for shopping with SparklyTreats!